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Registration Clerk | Reidsville

Job Description:

Optim Medical Center - Tattnall is seeking a part time Registration Clerk for our Reidsville location.

Job Requirements:

  • Pre-registers patients for scheduled admissions and outpatient procedures.
  • Obtains authorization and verifies insurance.
  • Accepts reservations' from any physician's office.
  • Obtains signatures on Conditions of Admissions and any Authorization for Treatment and initiates the advance directive process.  Communicates with nursing services when no advance directive is available.
  • Provides information to the patient/representative about complaint process, patient rights, HIPAA and visiting hours.  Distributes hospital specific literature.
  • Communicates with the nursing department to insure that patients' valuables are taken home by a family member or secured in a safe place.
  • Communicates appropriately and clearly to supervisor, nurse managers, coworkers and physicians.
  • Consults other departments as appropriate to provide for an interdisciplinary approach to the patient's needs.
  • Responsible for knowing hospital policies and being familiar with hospital services that are available.
  • Responsible, when previous arrangements have been made or co-payment is required, to collect such payments, and record.
  • Demonstrates an ability to be flexible, organized and function well in stressful situations.
  • Treats patients and their families with respect and dignity; ensures confidentiality of patients' record.
  • Answers telephone calls promptly and professionally. Routes calls appropriately, offers voice mail, pages or redirects calls as needed.
  • Greets, directs and assists patients and visitors as needed.
  • Informs registration/admitting when patient arrives and appropriately and courteously screens solicitors for relevance to organization needs.  (Front Desk mainly)
  • Directs patients/visitors to appropriate waiting areas.
  • Responsible for notification to any and all insurance companies for admissions to the hospital.
  • Performs any other duties as assigned.

Optim Offers:

  • Competitive Pay
  • Company Benefits
  • Vacation, Personal Time Off, and Sick Leave
  • Holiday Pay
  • 401K Plan

Apply for this position by sending your resume and cover letter to staffing@optimhealth.com