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Appointment Secretary | Savannah

Job Description:

Optim Orthopedics is seeking a full time Appointment Secretary for our Savannah location.

Job Requirements:

  • Interviews patients and referring physician's office personnel via telephone to establish the reason for the office appointment request.
  • Obtains demographic information about the patient in order to create a new account or update existing information on patients who have established accounts.
  • Schedules appointment for the patient per a particular physician's or PA's scheduling protocol.
  • Confirms the date, time, physician or PA to be seen and gives directions to a particular office location as necessary.
  • Prepares chart for each patient.
  • Retrieves charts according to physician's or PA's schedule prior to the day of appointments.
  • Reviews charts to ensure that they are up-to-date and that the latest dictation and reports, i.e., MRI reports, CT scan reports, operative notes, etc., are fastened inside the chart.
  • Responsible for making a new chart for each new patient on the schedule which includes placing a new patient information packet inside the chart and including any notes or reports sent to the office by the referring physician prior to the appointment date.  A patient information packet must also be placed into the existing patient chart if it has been more than one year since the patient's information was last updated.
  • Prints an encounter form (Superbill) for each patient on the schedule, and this is also placed inside each patient's chart.  Also in the chart is a "Form 11" to verify demographic information on file.
  • Responsible for gathering charts for each particular physician or PA for the current day, printing the day's schedule and taking it to the check-in desk one-half hour prior to the start of the schedule.
  • Responsible for obtaining referral information and referral numbers for each patient who has an insurance plan that requires a referral.
  • Performs all other duties as assigned.

Optim Offers:

  • Competitive Pay
  • Company Benefits
  • Vacation, Personal Time Off, and Sick Leave
  • Holiday Pay
  • 401K Plan

Apply for this position by sending your resume and cover letter to staffing@optimhealth.com