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Notice of Nondiscrimination

Notice of Nondiscrimination | Language Assistance Services

Discrimination is Against the Law

Optim Healthcare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Optim Healthcare does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Optim Healthcare:

Provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters.
  • Written information in other formats (large print, audio, accessible electronic formats, other formats).

Provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters.
  • Information written in other languages.

If you need these services, contact DeWayne Walker, ASC & Ancillaries Compliance and Privacy Officer, 912.629.3551.

If you believe that Optim Healthcare has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

DeWayne Walker
ASC & Ancillaries Compliance and Privacy Officer
210 DeRenne Avenue
Savannah, GA 31405
Phone: 912.629.3551 (direct line)
Email:
dwalker@optimhealth.com

You may file a grievance in person or by mail, fax, or email. If you need help filing a grievance, DeWayne Walker, ASC & Ancillaries Compliance and Privacy Officer,, is available to help you.

You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.